FAQ's

WHAT PAYMENT METHODS DO YOU ACCEPT? 

We accept all major credit and debit cards. We also accept PayPal.

 

ARE YOUR BOOTS GENUINE? 

We can guarantee that all of the boots we sell are 100% authentic.

 

HOW MUCH IS POSTAGE AND HOW LONG DOES IT TAKE?

1st Class UK Postage is £3.99 and takes 1-3 business days

Special next day delivery guaranteed before 1pm - £7.99

Postage is through Royal Mail.

 

WHAT IS THE CUT OFF TIME FOR SAME DAY POSTAGE?

To have your boots sent out the same day as your purchase, the order will need to be placed before 3pm Monday to Friday. Anything after that time will be sent out the next working day. 

 

DO YOU ACCEPT RETURNS?

If you are not satisfied with your item, we offer returns within 14 days of delivery. Items must be undamaged, unworn and in the original packaging. Please note that we hold no responsibility or liability if the boots are damaged after they have been worn. We do not accept returns/exchanges on any boots that have been customised. For more details please visit our refund policy section at the footer of any page.